Solutions oriented, experienced, and professional
About Me
My Experience
I have done my graduation majored in Information Technology with a minor in business communication in 2017, Also I have done my post graduation having majored in Information Technology with a Specialization in Cyber Security. Currently, I'm studying Diploma in Hospitality management.
My Experience
I graduated from University having majored in Information Technology with a Specialization in Cyber Security. Currently, I'm studying Diploma in Hospitality management. I have been working as an IT Specialist for three years as well as freelancing as a IT Specialist and Yoga coach . I have also been carrying HR duties when needed. Nowadays I am working in hospo secter.
My Skill set
Proven Leadership Skills: I have successfully led teams of diverse individuals, and oversaw their training and
development, while fostered a collaborative and productive work environment. I am adept at delegating
tasks, setting clear expectations, and motivating team members to achieve and exceed targets.
Exceptional Customer Service: I prioritize providing outstanding customer service, ensuring that guests
always have a memorable experience. I possess excellent problem-solving abilities and a knack for handling
difficult situations with professionalism and diplomacy, consistently resolving issues to the satisfaction of
customers and the company.
Operational Excellence: I have a strong background in managing operations, including overseeing front desk
operations, managing reservations, coordinating with various departments, and maintaining a smooth
workflow. I am well-versed in optimizing resources, implementing efficient procedures, and maximizing
profitability.
Communication and Interpersonal Skills: I possess excellent verbal and written communication skills, allowing
me to effectively interact with guests, employees, and stakeholders at all levels. I am a natural relationship
builder and thrive in fast-paced environments, adept at multitasking and adapting to changing priorities.
Passion for Continuous Improvement: I am committed to staying abreast of industry trends, best practices, and emerging technologies. I consistently seek opportunities for personal and professional growth, and I encourage and support my team members to do the same.
My Goals
I am looking for an opportunity to work with a team that runs on clear communication. I want to align myself with a company I believe in and where I can create positive change. I am always looking to learn more and am open to taking on challenging projects.
my businesses
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